Most servicebusinesses aren't slow.They're stuck.
I diagnose the specific systems costing owners time and money — then close the gaps that matter most. Sometimes that's a rebuild. Sometimes it's an automation, a custom build, or just connecting the tools you already have. No hype, just results.
That's $45,360 a year, assuming a 40% close rate on leads you already paid to get.
Growth problems look like marketing problems. Most of them are operations problems wearing a marketing costume.
Fix the visibility,and the leads follow.
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Three phases. The conversation shapes the rest.
Conversation
Whatever brings you in — the free audit, Embedded, or a one-off build — it starts with understanding what's actually happening before anything gets scoped or priced.
Build
Every leak gets a dollar figure and a fix, priced and ordered. Then it gets built — fixed scope, fixed fee, agreed date. No hourly, no retainer just to get one thing built.
Handoff
You own it, with full documentation and full control. If you'd rather not manage it yourself, I can — for a fee.
Eleven inquiries a month were going unreturned.
A three-location audiology practice. Booking ran through one front desk and a voicemail box nobody owned. We rebuilt intake, added a second touch, and put the numbers on one screen.
Placeholder for your real testimonial — the one you already have. Two or three sentences in their words, with a name and business underneath.
Name · Business · City
One operator. Not an agency.
Five years inside real estate, coaching, medical devices, retail and restaurants — as the person responsible for making the operation run. Based in Jacksonville, working with service businesses nationwide.
More about meWhat does the audit cost?
Two options. Do it yourself for free — I send you the instructions and a scorecard. Or do it with you for $1,500 — two calls, and I do the outside research myself. You keep the findings sheet either way.
What does a build actually cost?
Fixed fee, quoted after the audit, because quoting before I've seen the operation would be a guess. Most single builds land in the low four figures; larger custom work is scoped separately.
Are you just going to resell me software?
If an off-the-shelf tool genuinely solves it, I'll name the tool and tell you to go buy it — that conversation is free. I get paid to build the things that don't exist, and to connect the ones that do.
How long does a build take?
One to three weeks for most single systems. Four to ten for custom applications. You get a date before we start, and if it runs long that's my problem, not a change order.
I already have someone doing this.
Then the audit will tell you whether it's working. If it is, you've lost an hour and gained a document. If it isn't, you'll know specifically where and what it's costing.
Do you work outside Florida?
Yes. Most of the work is remote. I'm based in Jacksonville and happy to be on site around North Florida when it actually helps.